Reference

Terms and Conditions for Using 71 com

These terms set out how your account works on 71 com, what you agree to when you register, and what we expect from both sides.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law and region dependentOne account per personTerms subject to update
71 com Terms and Conditions for Using 71 com
TERMS CONTACT PATHS

Reach Us About Your Account Terms

If you have questions about these terms, or if something in your account does not match what is described here, contact us through any of the channels below. We aim to respond to account-related queries as quickly as we can — payment disputes and account holds are treated as priority cases.

Live Chat Open the chat window from your account dashboard to speak with our support team about a terms query or account access issue in real time.
Email Support Send your question or account concern to our support address. Include your registered bKash, Nagad, or Rocket number so we can locate your account quickly.
Help Centre Browse the account help section for answers on wallet matching, withdrawal holds, and eligibility questions without waiting for a reply.
HOW WE HANDLE YOUR ACCOUNT

Account Security and What We Do With Your Data

We take the details you provide at registration — your name, contact number, and wallet information — seriously. This data is used only to operate your account, verify payments, and contact you about account activity. We do not sell your information or share it with third parties outside of what is needed for payment processing and fraud checks.

Wallet Verification

Your bKash, Nagad, or Rocket number is checked at withdrawal to confirm it matches the wallet used at deposit. This protects you from unauthorised transfers out of your account.

Account Security

We use encrypted connections across all account pages. If you suspect your account has been accessed without your permission, contact support immediately to freeze it.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by our internal compliance process. You may request details of what we hold.

Requesting Changes

To update your registered wallet number or personal details, submit a request through live chat or email with proof of ownership. Changes are not applied until verified.

Common Questions About These Terms

These are the questions we get asked most when it comes to account terms — straightforward answers based on how 71 com actually operates.

No. Each person may hold one account only. Duplicate accounts are closed when detected, and any balance held across them may be forfeited during the review process.

We will suspend your account and notify you by the contact details on file. Withdrawals pending to your bKash, Nagad, or Rocket wallet are held until the review concludes.

Access depends on your local law and the region you are in. We do not accept accounts from areas where this type of platform is restricted. Confirming eligibility is your responsibility before registering.

Contact us via live chat or email and ask for a data summary. Include your registered wallet number. We will respond with what we hold on your account within a reasonable period.

Yes. We update these terms when our policies or operating conditions change. We notify active account holders when material changes are made. Continued use of your account after a change means you accept the updated terms.

A held withdrawal usually means the wallet number does not match what is on your account. Contact support through live chat and provide proof that the Rocket, Nagad, or bKash wallet is yours to resolve it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.