Reference

How We Handle Your Account Information

We collect the details you provide when you open an account, fund it through bKash, Nagad or Rocket, and play our lobby. This page walks you through what we gather, why we need it, and how you control it.

Account registration dataPayment wallet detailsDevice and session logsWithdrawal verification recordsSupport conversation history

Explore Lobby Read FAQ

What Information We Collect and Why

71 com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register we ask for your mobile number, a password and your preferred currency. When you deposit via bKash, Nagad or Rocket we record the transaction reference and the wallet number you send from so we can match incoming payments to your account and process

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withdrawals back to the same wallet. We log your device type, IP address and session timestamps to secure your account against unauthorised access. Game-play history tells us which slots, live tables or sportsbook markets you open so we can surface relevant promotions and troubleshoot any technical
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issues you report to support. We do not sell your data to third parties. All collection and use depend on your local law and the eligible regions we serve; if local regulation restricts online gaming your access may be limited and data collection will not occur.
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We retain transaction records for the period required by financial recordkeeping standards and delete inactive-account data according to our retention schedule. You can request a copy of your data, ask us to correct errors, or close your account and request deletion by contacting support through live
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chat or the email address listed in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to review the information we hold, update a detail, or ask us to delete your account data after closure, our support team will walk you through the process. Live chat is the fastest route during the day; email works around the clock and we reply within one business day.

Live Chat Open the chat widget in the account dashboard to ask about data access, corrections or deletion requests. Our agents verify your identity with your registered mobile number before sharing account details.

Email Support Send your privacy question or data request to the support address listed in your account settings. Include your registered mobile number so we can confirm it is you before responding with account information.

Account Settings Log in and visit the privacy tab under settings to see what data categories we store, download a JSON export of your account history, or submit a deletion request if your account is closed and settled.

DATA PROTECTION

Security Measures We Apply to Your Information

We encrypt payment details in transit and at rest, restrict internal access to account data on a need-to-know basis, and log every query so we can audit who viewed your records. Cookies help us keep you signed in and remember your language preference; you can clear them in your browser anytime. Third-party game studios receive only your session token and currency balance, never your wallet number or mobile contact.

Encryption Standards

Deposits via bKash, Nagad or Rocket travel over SSL-protected connections and we hash sensitive fields in our database so even internal staff see masked values unless a verified support case requires the full record.

Cookie Usage

Session cookies keep you logged in; preference cookies remember your chosen language and currency. We do not use tracking cookies for advertising. Clear your browser cache to remove them or deny consent in the cookie banner.

Third-Party Sharing

Game providers like Pragmatic Play and Evolution receive your session identifier and balance to run the round, but we never pass your wallet details or contact information to studios. Payment processors see only the transaction amount and reference.

Retention and Deletion

We keep transaction logs for seven years to meet financial recordkeeping rules. Marketing and session data expire after two years of inactivity. Request account deletion through support and we will erase non-financial records within thirty days.

Common Questions About Your Data

We ask for your mobile number, a password, your date of birth to confirm you meet the age requirement, and your preferred currency. When you deposit we record the wallet number you send from so withdrawals go back to the same account.

Yes. Log in and visit the privacy tab under account settings to download a JSON file listing your registration details, deposit and withdrawal history, game sessions, and support tickets. Contact live chat if you need help interpreting the export.

No. Game providers receive only your session token and balance to run the round. We never pass bKash, Nagad or Rocket wallet details to studios, advertising networks or other third parties. Payment processors see transaction references but not your full account data.

Transaction records stay on file for seven years to meet financial audit requirements. Marketing preferences, session logs and game history are deleted within thirty days of account closure. Submit a deletion request through support to start the process.

Session cookies keep you logged in across pages; preference cookies store your language and currency choice. We do not run third-party advertising trackers. You can deny or delete cookies in your browser settings; doing so will log you out and reset preferences.

Open live chat or email support with the detail you want to change and proof of the correct value such as a wallet statement or ID scan. We verify your identity with your registered mobile number before making the update.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions App71 com App

How We Handle Your Account Information

How to Reach Us About Your Data

Security Measures We Apply to Your Information

Encryption Standards

Cookie Usage

Third-Party Sharing

Retention and Deletion

Common Questions About Your Data

01 What personal details do you collect when I register?

02 Can I see all the data you hold about me?

03 Do you share my wallet number with game studios or advertisers?

04 How long do you keep my account information after I close it?

05 What cookies does 71 com use and can I turn them off?

06 How do I update incorrect information in my account?

Privacy Policy

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